Buying from Hartwell Clothing

Buying quality countrywear from Hartwell Clothing online has never been easier, and we love the feedback from our customers about how customer friendly and simple shopping online with Hartwell is. 

We always enjoy talking about our great range of Ladies and Gents country Clothing, and a lot of our blogs feature the clothes, but there is a lot more that goes on behind the scenes once your order is placed and in the excitement of exploring the Hartwell Clothing range, you may have missed things like the easy ways to pay, delivery options, and our wonderful rewards initiatives.

As you have probably already guessed, today’s great blog is all about

Buying from Hartwell Clothing

Seen it, want it

eagerly anticipating wearing your fabulous contemporary country clothing, but what happens next.

We want to always ensure that all the items ordered by our customers arrive in good condition and we endeavour to make the wait as short as possible by ensuring that your order arrives within a reasonable timescale, so here is a little more information about our Delivery and packaging

UK Delivery

So the first thing to tell you is that Hartwell is getting into the spirit of Christmas with a great value delivery offer on all orders placed via our website before December 17th.

Beautiful ladies shirts, vibrant colourful high quality 100% silk scarves, fabulously cut Jackets and dresses and awesome jeans and leggings are all included in the Hartwell Christmas delivery special offer.

Free UK shipping on all website orders until December 17th

Get shopping on the website now and sit back and relax, knowing that the shopping is done and on the way.

When you’re ordering outside of the Christmas delivery offer period, Hartwell do our best to keep delivery costs down while ensuring that we are offering our customers a great service, so you can order with confidence. 

Hartwell Clothing offers free UK delivery for any orders with a value of over £100. For order values under £100 we make a nominal charge of just £3.50 for delivery.

All UK deliveries are shipped using a Royal Mail 2nd Class Signed For service, which typically takes two to four days.

Tracking numbers are emailed to our customers upon order fulfilment from our warehouse team, enabling you to track orders online.

For Hartwell Clothing’s overseas customers, we offer an excellent International delivery service.

Deliveries within the European Union are charged at £10 for a single item and then £3 for each additional item. 

Our North American continent customers love the British styling and quality of Hartwell’s contemporary countrywear and for those living in the USA or Canada Shipping is charged at just £20 for a single item and only £2.50  for each additional item.

Of course, we can’t forget the lovely people down under as the Hartwell Brand is growing significantly across the region, so for Australasia customers shipping is charged at £15 for a single item and then £2.50  for each additional item.

All international orders are shipped with a Royal Mail international tracked service.

Customs & Duties.

Please note that recipients within and outside the EU are responsible for any import duties, clearance fees or brokerage fees including any other additional charges. We operate on a DDU (Delivered Duty Unpaid) basis. Sometimes goods may be subject to delays, due to customs or weather. 

The customer is responsible for providing any information required by customs to ensure the goods are cleared. 

We recommend you contact us or your local customs authority to determine a landed cost price prior to purchase.

It is always our intention to make sure that you lovely people receive your fantastic Hartwell items in a timely fashion and in perfect condition so that you can slip on that Beautiful dress or Ladies Blouse straight away and show off your style choices to be the envy of your friends and neighbours.

Payment help and rewards

With the cost of living seeming to still be on the rise across the UK and Europe, Hartwell Clothing wants to make sure we are meeting the needs of those customers who need a little help to spread the cost of their stunning Hartwell purchases, particularly over the festive period.

Hartwell have partnered with Klarna for a while, and it’s a great scheme for spreading the costs or adding those extra unexpected items for a sudden weekend away or a country show arena role.

We should shout about this benefit more if we’re honest, and that means you might be asking, What Is Klarna?

If you have not heard of Klarna before, you will be pleased to read about the fantastic safe payment opinions Klarna offers our Hartwell Clothing customers, and how it can help with those unexpected gift purchases that might stretch the budget until payday.

Choose Klarna when shopping for Hartwell and you are able to pay in full up to 30 days later or split the cost into 3 easily managed monthly payments.

How about a 50% loyalty discount?

We love each and everyone of our wonderfully loyal customers who come back to the Hartwell Clothing website and shop from the latest collections time and time again.

But how many of you take advantage of  Hartwell’s fabulous Loyalty program?

The Hartwell Loyalty program has been available to all new Hartwell customers since the 30th of March 2022. 

Start shopping and an account will be automatically created for you, and you will only be able to receive loyalty points if you login to your account for subsequent purchases.

Loyalty points are awarded per transaction not per product, and you must make 5 separate purchases in order to qualify for your special 50% loyalty discount, which will be applied automatically on your sixth purchase.

The 50% discount applies to one item, not a multi-item basket. Any product returns will result in a customer’s Loyalty point being removed.

Shop online with confidence

As you can see, there is a lot that goes on behind the scenes, and our hard-working teams are doing their bit to ensure your Hartwell order reaches you as you would expect it too.

Once our customers discover the perfect fit, beautiful cut and premium quality of our pieces, they come back time and time again online to save the bother of shopping in brick and mortar stores.

Although for those that need a very quick on the spot purchase, and you happen to be close to one of our fantastic Hartwell Stockists, traditional shopping is still available.

Have a wonderful Christmas, enjoying your Hartwell gifts.

Live well, dress well, Hartwell.